In addition to providers such as SimplePay, Saferpay, and PayPal, the CIB Bank online payment service is also available for RESnWEB bookings and gift voucher purchases.
With its eCommerce service, CIB Bank provides the option of accepting online bank card payments for companies wishing to conduct commercial activities over the internet. Through the eCommerce service, CIB Bank ensures secure online financial transactions between the customer and the merchant. The bank’s system confirms transactions instantly and in real time, making your company’s financial processes more predictable.
The CIB Bank payment system processes transactions made with bank cards belonging to the MasterCard and VISA product families. This means that, in addition to VISA, Mastercard, and Maestro cards, payment methods such as VISA Electron, V PAY, and internet cards (e.g. CIB Internet Card) are also supported. During the payment transaction, card details are transmitted directly to the bank, therefore you will only receive information on whether the transaction was completed successfully.
How can you sign a contract with the bank?
Apply for the service by filling out the application form.
A representative of CIB Bank will contact you at your preferred time.
Your application will then be reviewed.
You can find more information about the operation of the service and the contracting process in the CIB Bank information materials, or inquire directly with a bank representative:
Anita Szebenyiné Mónus
IMPORTANT: When contacting the bank, please indicate that you would like to connect the service to the RESnWEB online booking system through Nevogate.
Service activation process
After the contract has been signed, and once the required data has been provided, we can begin the integration process of the service, which is carried out in two phases.
IMPORTANT: In order to make the service available to guests on the interface, it is essential that the accommodation’s General Terms and Conditions document — including information related to online payments — is uploaded in the RESnWEB admin interface / Hotel information / General information menu.
To assist you, we are sharing a sample text prepared by us, which may be used and customized if needed:
In the case of online bookings made on the accommodation’s website, payment of the reservation value can be completed using the following methods:
Online bank card payment: CIB Bank
Accepted bank cards: Maestro, MasterCard, Visa, Visa Electron, Diners Club, American Express
Online payment with SZÉP Card: OTP SZÉP Card, MBH SZÉP Card, K&H SZÉP Card
In addition, it is important that the accommodation’s website complies with the following requirements:
The CIB Bank and card logos must be displayed on the homepage.
The company registration number must be included in the Legal Notice / Imprint section.
The Nevogate service provider logo must appear in the footer of the accommodation’s homepage, linking to https://www.nevogate.com when clicked.
Data required for activating the CIB Bank service
Please forward to us the email sent by the bank regarding the CIB eCommerce – Technical Documentation, which contains the following information:
For the test account (Phase 1):
the test key (ZIP file) and its associated password,
the terminal currency,
the test merchant identifier (POS ID)
Once we receive the required data and the accommodation meets all requirements, we will begin the service activation process. The service functionality will then be tested by representatives of CIB Bank in the test environment provided by us.
If both CIB Bank and the BIG FISH Payment Gateway team approve the setup, authorization for activating the service will be granted, and the following data will be sent to you by email. Please kindly forward these details to us as well:
For the live account (Phase 2):
the live key (ZIP file) and its associated password,
the live terminal currency,
the live merchant identifier (POS ID)
The password will be sent via SMS to the phone number provided by you in the contract.
You will be notified by email once the service activation has been completed.